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A New Slant on the U.S. Job Market

Summary: As we move into the new economy, old occupational categories and traditional notions about what skills are in highest demand don't quite ring true anymore, says Robert B. Reich, former U.S. Secretary of Labor.

Author:  Jim Hasse


Defining the New Economy

More Relevant Occupational Categories

Future Job Growth

What This Means for Job Seekers

Related Links

Related Content



For decades, U.S. government and industry leaders have
classified jobs according to these familiar categories:

  • Managers

  • Professionals

  • Sales

  • Administrative support

  • Service workers

  • Production workers

Robert B. Reich, who served as Secretary Labor
under President Clinton, believes these job
classifications, however, are becoming increasingly
outdated as the United States moves into what is now
commonly called the new economy.

Defining the New Economy


In his book, “The Future of Success” (2001, Alfred A.
Knopf, New York), Reich says the new, still-emerging
new economy is marked by these two basic principles:

  1. Choices for products and services are widening
    for consumers, who are finding it increasingly easier
    to “get a better deal” in a highly competitive
    marketplace. Technological advances, such as the
    Internet, have created a commercial atmosphere in
    which there are “no-secrets” about a competitor's
    products, making it easy to compare prices, quality,
    features and consumer satisfaction ratings.

  2. Sellers of products and services, as a result, are
    less secure, and that insecurity is spurring an
    unprecedented era of innovation. But that innovation
    also means there is very little job security and
    company loyalty. And the traditional lines for
    remuneration and paths to promotion within a company
    are breaking down.

Reich concludes that these two forces (more choices
and more innovation) will increasingly place a premium
on two types of workers:

  1. “Geeks” (computer programmers, software
    developers, network administrators etc.) who can help
    companies innovate by using “outside the box”
    information technology to produce and market products
    cheaper, better and faster.

  2. “Shrinks” (consumer researchers, product
    design specialists, marketing experts etc.) who can
    also think “outside the box” to turn what the “geeks”
    develop into products and services consumers need
    and want and then market them effectively.

Most individuals are not both a “geek” and
a “shrink.” But those in either group who are team
builders -- who can help the “geeks” and “shrinks” to
work together, share knowledge each group possesses
and produce innovative products and services -- will
be particularly in high demand in the future.

I find these four quotes from Reich's "The Future of
Success" particularly interesting because I believe
they give us a feel for how the new economy is going
to affect us as individuals:

  1. "The real value of a college education to
    one's job prospects has less to do with what is
    learned than with who is met."

  2. "The 'old boy' network is being replaced by
    an 'attest for' network in which the best jobs go to
    people whom others already in the network know
    and can vouch for."

  3. "Individuals now blaze their own career paths by
    making their reputations in their fields, not in their
    organizations."

  4. "In the new economy, you get ahead not by being
    well liked but by being well marketed."

That's certainly different from the traditional
organization, which rewards employees for loyalty and
longevity and thrives on predictability instead of
innovation.
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More Relevant Occupational Categories


According to Reich, both the “geeks” and “shrinks” of
the new economy are “creative” workers. They will
continue to be the highest paid (within the top 25
percent of U.S. income categories) for their services,
even though knowledge of information technology is
becoming only a secondary, indirect requirement
(behind creativity) for the work they do.

Because the United States is making a transition into
the new economy, Reich says, more relevant
occupational categories are emerging. He views the
emerging U.S. economy as consisting of four main
groups:

  1. Symbolic analysts (“creative” workers) - about
    25 percent of the workforce.

  2. Routine production workers - about 20 percent of
    the workforce.

  3. In-person service workers - about 30 percent of
    the workforce.

  4. Government, farmers, miners and extractors of
    natural resources
    - about 25 percent of the workforce.
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Future Job Growth


Under the emerging new economy, Reich sees future jobs
multiplying in:

  1. Health sciences and health care

  2. Entertainment and the arts

  3. Services which increase our attractiveness to
    others

  4. Intellectual stimulation and intentional learning

  5. Contact, networking and clearinghouse services

  6. Family well-being for all members from child care
    to senior services

  7. Financial security

I'm going to take the liberty to add one more job
sector which could show growth in the post 09/11/01
economy: physical security.

It's important to note that “creative” workers --
information technology and marketing specialists --
will likely find a strong job market within each of
these eight job sectors.
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What This Means for Job Seekers


So, how does a job seeker -- particularly a job seeker
with a physical disability -- take advantage of the
American (and, eventually, global) transition into the
new economy? Here are six important steps you can
begin to take right now:

  1. Choose a job coach, a job counselor, a career
    counselor, a mentor, or a recruiter who understands
    and keeps up to date with transitions within the U.S.
    economy.

  2. Discover who you are in terms of skills, temperament,
    communication style and learning needs.

  3. Take workshops and volunteer for experiences which
    help you develop your interpersonal communication,
    teamwork and teambuilding skills, no matter where you
    find you fit best (in the traditional or in the new,
    emerging economy).

  4. Make the best use of your time, effort and money
    by creatively choosing a career niche in a job sector
    which is growing in demand.

  5. Get to know which companies and organizations are
    successfully operating in the old economy and which
    are successfully operating in the new economy, learn
    about their corporate cultures and then intentionally
    target those which fit your career niche and your
    temperament.

  6. Use your networking skills to monitor big, small
    and subtle changes in the paradigms for both the
    traditional and new economies in this post 09-11-01
    era and adjust your career management plans
    accordingly.
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